The starting situation
Bookings came in by phone mid-service, Friday-night no-shows cost entire tables, and Google reviews stagnated while the competitor across the street collected them weekly. Social media hadn't seen a post in months for lack of time.
What it delivers
- Weekend tables fill without monopolizing the phone
- No-shows are halved thanks to reminders
- The Google listing becomes a steady source of new guests
3× more Google reviews in three months
What we set up
01
Online bookings and reminders
Booking on the room's real availability, instant confirmation, same-day reminder. No-shows drop, the phone quiets down mid-service.
02
Google reviews after the meal
The day after an honored booking, the guest gets a review invitation. Simple, steady, and the rating climbs.
03
Social presence without thinking about it
The daily special and service moments become scheduled posts. The account lives, even in the rush.
Google Agenda
Brevo
Make
WhatsApp
Services used on this project
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